Accumulating waste in the office is unavoidable. After all, a lot of paperwork, packages, and materials go into making a successful business. Understanding the types of waste you compile and how to manage them can provide you with a ...

Accumulating waste in the office is unavoidable. After all, a lot of paperwork, packages, and materials go into making a successful business. Understanding the types of waste you compile and how to manage them can provide you with a cleaner space and more resources. 

Common Types of Office Waste

Paper and printing products are one of the largest contributions to office waste. These materials are often crucial to the business and cannot be foregone. However, there are still a variety of ways to reduce this production of waste. Start by using both sides of your papers (where possible) and shredding/recycling used pieces. Distribute and store important documents online. 

Office equipment is something that most of us don’t consider when we think of office waste. Of course, as time goes by, we all need updated equipment to do our jobs. This makes electrical equipment and office products a very costly replacement. Consider buying used and cheap furniture to reduce overall waste in the community and save extra money. Choose high-quality equipment – find a balance between cutting cost now versus in the future. A higher quality item may be more expensive initially but will last longer and provide more return on investment in the long run. Additionally, recycle and reuse old items such as desk phones, tape dispensers, and computer monitors. Find out if there are any local recycling centers that would accept these items to avoid landfills. 

Designing a Waste Reduction Program

The first step in reducing your waste is determining how much waste your facility produces. The EPA offers a free and easy, online tool to track not only your waste, but energy and water use over time as well! The ENERGY STAR Portfolio Manager, is designed to benchmark your performance and provide consistent metrics for assessing your activities.

Once you home in on your largest type of waste production, you can start assembling a team. It’s important to involve management as well as team members in this initiative. Set short-term and long-term goals, such as implementing a recycling program for paper products and moving all paperwork digital. Educate coworkers and employees about the importance of recycling and consider placing signs reminding them to take action. Additionally, speak with any janitors or other waste collectors for your space for their cooperation and suggestions. 

Once your team is assembled, brainstorm on different ideas to improve your practices, including recycling, reusing, and donating old items. Depending on your location, there may be certain collection systems and equipment available to assist in your waste management. To find regional and local programs, call your office of solid waste, public works, department of environment, or check out the Recycling Locator. 

Over time, evaluate your progress and report it to your team using a waste assessment. Use your results to make improvements and motivate other employees to get involved in the process. 

Get Started Today

Improving your business’ waste can reduce cost, improve employee morale, and support the environment. With so many benefits, the only question is how do you get started? Start by calling Lawton Brothers! Let us provide a free green cleaning audit and answer any questions you have about effective waste management. Give us a call today at: 800.432.0813. 

More resources:

SF Environment’s Zero Waste Toolkit for Businesses

Keep America Beautiful

Minnesota Pollution Control Agency on Reducing Waste

Granite has long been the fan-favorite for countertops and installations both indoors and out. Considering its versatility, vast color options, and ease of maintenance, it’s easy to see how this has been the predominant choice for decades. Granite is a ...

Granite has long been the fan-favorite for countertops and installations both indoors and out. Considering its versatility, vast color options, and ease of maintenance, it’s easy to see how this has been the predominant choice for decades. Granite is a naturally produced igneous rock made up of compounded quartz, feldspar, and mica. As such, granite can be found in a multitude of colors and ‘patterns’ and is extremely durable. 

Pros and Cons

As a naturally occurring stone, granite is very dense and less likely to scratch and stain than softer stones. That being said, granite is not impervious to damage. If it is not sealed correctly, your countertops will be susceptible to acidic foods and beverages. Even with a proper seal, it is always best to clean up spills as soon as they are noticed to prevent long-term cosmetic damage.

Additionally, granite’s dense nature makes it resistant to scratches and heat; however, it can also cause it to crack or chip under blunt force. This means that any heavy-duty projects, vegetable chopping, and meat tenderizing should take place on a cutting board or other surface. 

Granite is cheap, compared to other stone options, and will range anywhere from $15-$140 per square foot. 

Maintenance

Most granite is porous – to some degree – and is susceptible to staining. This can easily be prevented by sealing your granite. Typically, only the lighter shades of granite will need sealing, but be sure to check before deciding on a slab. In any case, it is always best to clean up any spills as soon as they occur. This should be done with a soft sponge or cloth along with a cleaner specifically designed for granite. Try to avoid generic cleaning products when it’s time to hit the counters. Typical household cleaners and degreasers can contain acids and alkalis that will degrade the sealer and make the stone more susceptible to stains. If you don’t have a granite cleaner handy, you can always use a bit of dish soap and water. This, however, isn’t recommended over the long-term as the repeated use will cause buildup and dull your countertop’s shine. 

On a monthly basis, it may be worth polishing your granite to enhance the shine and protect it from damage. Naturally, this polish will wear off with normal cleaning and use and is not intended to act as a sealer. On an annual basis, check the seal on your countertops with the water drop test. It’s as easy as putting a few drops of water on the counter and checking the time! With a small puddle of water on the granite, start a timer and watch to see if the color of the counter darkens. If the space under the puddle darkens quickly (4 minutes or less), it is best to apply a sealer. If it takes more than 5 minutes, you won’t need to reseal or check again for another year. 

Before Buying

Of course, natural stone can’t be poured to fit your kitchen – it will need to be cut and will oftentimes have ‘seams’ where pieces of granite meet. Be sure to talk with your fabricator about positioning and noticeability of seams before making a final decision. You can also opt for entire slabs of granite rock, however, these options usually include rough edges and provide a more rustic/industrial feel. 

When looking for granite, try to avoid shopping for a color name as there are over 2,500 colors that each contain variations in pattern and color. Try to buy slabs from the same bundle and inspect each slab to ensure they match and are durable. Test a sample for acid and oil sensitivity to determine if the selection will need to be sealed.

While granite is extremely durable, it isn’t impervious to damage. Extreme temperature changes, blunt force, spills, and large amounts of weight in a single spot are all recipes for disaster. The most important tip to maintaining your granite is cleaning with the proper materials. 

If you’re in search of the right materials to care for your granite, give Lawton Brothers a call. Our trained professionals are prepared to answer any questions you may have about maintaining your facility. See how one of our free audits can help you today: 800.432.0813.

When it comes time to deep clean your carpets, there are two main options: dry cleaning and steam cleaning. The primary difference is the use of chemicals vs steam to remove dirt and debris from carpet fibers. 

Dry ...

When it comes time to deep clean your carpets, there are two main options: dry cleaning and steam cleaning. The primary difference is the use of chemicals vs steam to remove dirt and debris from carpet fibers. 

Dry Cleaning

There are three main methods for dry cleaning carpet: powder, encapsulation, and bonnet cleaning. Powder, however, is widely considered to be the one true dry-cleaning method, as the other two use liquid at some point in the process. 

Powder dry cleaning is a great way to avoid putting moisture into your carpet, and is very similar to vacuuming, with added chemicals and steps. Once an initial pass with the vacuum is performed, a dry compound cleaning agent is applied to the carpet. This, typically white and somewhat chalky powder, breaks down oil that causes debris to stick in the fibers of the carpet. The cleaning agent may be buffed into the carpet to ensure that the compound penetrates through to the bottom layer. After a short time (usually 30-60 minutes), the room is vacuumed again, this time lifting the dislodged soil and any remaining compound. 

This method does allow immediate use of the carpet, which makes it a favorite for commercial buildings and areas where it is hard to limit foot traffic. However, it may be difficult to remove all residues and stains. This means that allergens and discoloration could cause problems if left unchecked. 

Steam Cleaning

Also referred to as the hot water extraction method, steam cleaning requires an industrial vacuum that uses hot water in place of air. In the case of steam cleaning, it is best to vacuum up any dirt and debris beforehand, to prevent dry soils from turning to mud. Once this is complete, it’s time to pre-treat. 

The entire surface of the carpet should be sprayed to break up the surface tension, with special attention on any stains or stiff patches. After the allotted time, the steam cleaning begins. This involves injecting extremely hot water (steam) into the carpet with high pressure, then extracting it. Thanks to the pre-treatment, all dirt and debris should lift along with the water. 

The benefit to this method is that it provides a deeper clean, removing allergens and killing bacteria. Steam cleaning is typically considered to be the ‘last ditch effort’ when cleaning a carpet as it removes spills deep in the pile, preventing re-appearing stains. However, many find this method a nuisance mainly due to the drying time. This is the most wet method of cleaning your carpet and will need to be free of use for at least 24 hours; depending on how well the water was removed, you may need multiple days for the rug to dry completely. Even still, this is considered the most effective method by many.

Making a Decision

While there is a lot of information to consider, there is no perfect cleaning method for everyone. Consider what you prefer and what is most important to you. If an absolute clean is what you want, you may have to sacrifice time and money for a professional steam cleaning. No matter what you decide, Lawton Brothers is here to lend a hand. Give us a call with any of your carpet questions and ask about our rental equipment: 800.432.0813.

Going green and being good to the environment isn’t a new philosophy. While early “green” products didn’t offer much in the way of cleaning, natural cleaning products have come a long way and are now just as effective as, ...

Going green and being good to the environment isn’t a new philosophy. While early “green” products didn’t offer much in the way of cleaning, natural cleaning products have come a long way and are now just as effective as, and safer than, traditional cleaners. In fact, since its introduction in the cleaning industry, we have seen an increase in information about the ingredients and effects of all of our products. 

The impacts of a cleaning product can come from any stage of its life, including: material extraction, manufacturing, packaging and distribution, use, and disposal. Chemicals, like VOCs and other ingredients, can contribute to animal die-off and other ecological problems. The EPA has a Safer Choice label to help consumers, businesses, and purchasers find products that perform well and contain safe ingredients. 

Many of our traditional cleaning products are full of chemicals that pose risks to the environment as well as human health. While some cleaning products are obviously harmful, many have side effects that are only visible over time. This becomes a problem where cleaning routines are in place and individuals are exposed to chemicals on a frequent basis. Many detergents and products with fragrances contain endocrine disruptors that interfere with the body’s hormone functions and a large number of cleaners cause asthma and other respiratory problems. Natural cleaning products, however, don’t become more harmful with repeated use. Additionally, natural cleaners can be combined without fear, making them an easy choice.

Start Small

The key to making the switch to green products is starting small. Look at the items that are used most often in your office. Hand soap, paper towels, and your daily cleaner can all be swapped relatively easily. Find out which ingredients are the most important for you to avoid and use that list to narrow down your options. 

Once you’re comfortable with the smaller changes, it’s time to look at your cleaning products. Go through your supply closet or business and make a list of all the products you use, identifying any green products you may already be using (check for an ecolabel or if they are EWG certified) along the way. When finding substitutes for your cleaning product, you can check with the EPA, your current vendor, or your local Lawton Brothers location. On the EPA’s website, you can search by product type as well as product use, and find information about various chemicals. 

Don’t forget that green cleaning goes beyond chemicals – even the items that help you clean can be good (or bad). Toilet paper, light bulbs, and cleaning cloths can all be green! And, even better, these changes are the easiest ones to make. Changing to a high-efficiency light bulb, much like many of your other tasks, is something you don’t have to think about on a daily basis. 

As always, Lawton Brothers is here to help you navigate the cleaning world. If you’re wondering whether your current products are green or how much the switch could cost you, give us a call! Our professionals will provide a free green cleaning audit: 800.432.0813

The winter months in Florida bring a different kind of preparation than most states. While we are lucky enough to forgo the worry of salt and ice melts, we do have to deal with drastic temperature changes, sudden rain ...

The winter months in Florida bring a different kind of preparation than most states. While we are lucky enough to forgo the worry of salt and ice melts, we do have to deal with drastic temperature changes, sudden rain outbursts, bugs looking for a home, and even mold.  As your local cleaning experts since 1946, Lawton Brothers offers a variety of services and equipment for all of your winter cleaning needs. 

HVAC Cleaning

One of the most important items on the list for winter cleaning is your heating, ventilation, and air conditioning (HVAC). According to the U.S. Department of Energy, approximately 25 to 40 percent of the energy used for heating and cooling is wasted. This is typically due to the buildup of contaminants in the system, causing it to work harder for the same output. Even though we use filters and replace those regularly, the heating and cooling system still collects dirt through daily use.

With normal occupation of your building, dust, dander, and chemicals are pulled into the HVAC system and re-circulated through the space an average of 5 to 7 times a day. Long-term buildup of contaminants can contribute to larger health issues or adversely affect those with already existing health conditions. By performing an annual HVAC cleaning, you can improve your energy costs as well as improve air quality, keeping your guests and employees safe and comfortable year-round. 

Window Cleaning

Most of the time, windows go unnoticed in terms of daily (or even weekly) cleaning. Leaving windows unattended can lead to many problems, both aesthetic- and maintenance-related. For one, sudden rain can leave streaks on windows and evaporation can leave behind stains and mineral deposits. A problem for many concrete and stone-front facilities, efflorescence, is the chalky white powder that accumulates on the outside of windows and walls as mineral deposits are brought to the surface. Thankfully, this residue is easy to clean – with just a little bit of water and some scrubbing, you’ll be on your way! However, the longer you wait, it will become harder to remove as it is less water-soluble over time. By cleaning the windows regularly, you increase the attractiveness to potential customers, boost productivity and morale in the office, and allow in more light to help evaporate any moisture inside the building. 

Carpet Cleaning

Carpets are notorious for collecting germs, dirt, and dust. If there are carpets or rugs in your facility, you need to clean them regularly, with a deep clean once or twice during the winter season. While grime and atmospheric contaminants can get trapped deep in the carpet fibers year-round, it is especially beneficial to clean carpets during the winter. With lower temperatures and lower humidity in the air, carpets dry much faster than in the summer. 

Rent the Equipment You Need

Lawton Brothers has been through the winter (and summer) in Florida since 1946 and are proud to call ourselves your local experts. Over the years, we’ve cultivated an extensive fleet of equipment to provide you with a full range of services and options. Call us today to rent equipment, ask a question, or get a free audit! One of our trained professionals will be happy to help you: 800.432.0813.

While many people are spending a majority of their time indoors, there is still work to be done and errands to be run. As your employees and customers enter your business, they anticipate a safe haven from the weather ...

While many people are spending a majority of their time indoors, there is still work to be done and errands to be run. As your employees and customers enter your business, they anticipate a safe haven from the weather outside. However, with more time spent indoors, there is an increase in the accumulation of dust that can cause irritation and inflammation in the eyes, nose, and respiratory system. 

What is Dust?

As many of us know, dust is a common allergen that forms from sand, soil, pollen, hair, dead skin, mites, fibers from clothes or furniture, and plant material. The dust mites are an important factor in allergic reactions as almost 10 percent of the general population are sensitive to dust mites, and there are an average of 100 to 500 mites in each gram of dust. While the insects don’t do any direct physiological harm (they don’t bite or spread disease), they are extremely frustrating to most people. 

Unfortunately, dust collects everywhere inside a building. Depending on the use of each facility or space, there can be quite a few places for dust to gather. After all, does the storage closet get dusted? What about behind the filing cabinet or around the boxes in the corner? As the number of people frequenting your facility increases, so does the amount of dust and dander that accumulates and settles into carpets, furniture, and shelves. 

In many instances, the best defense against dust mites and other major allergens is regular cleaning and using a high-efficiency filter. The carpets or rugs should be cleaned on a daily or weekly basis, depending on foot traffic, with more intense cleaning on a quarterly basis. Additionally, dusting with microfiber cloths, sweeping floors, and other general maintenance will reduce the amount of dust mites in your facility. Be sure to have your HVAC system professionally cleaned once or twice a year to clear contaminants from the air system and use a HEPA or other high-efficiency filter. 

Proper Dusting

To fully collect and remove dust, use microfiber cloths, static and extension dusters, all-purpose cleaner, and a window cleaner. Dust from top to bottom, starting with any ceiling fans, door frames, and tops of cabinets. Don’t forget the often-neglected places such as the tops of door frames and décor, as well as behind cabinets and under objects. After dusting, be sure to vacuum the floors to get rid of any contaminants that escaped the cloth. 

Dusting should be conducted at least once a week. If the surface is vertical (such as the side of a desk), it can be dusted every other week, and if the surface is above eye level or below knee level, it can be dusted every two to four weeks. 

Don’t Let Dust Get You Down

We know that it can be daunting to tackle the long-forgotten dust bunnies on top of the kitchen cabinets, while managing every other aspect of your business. That’s why Lawton Brothers offers a range of products, services, and equipment to get you to where you want to be. Give us a call today and get a free cleaning audit: 800.432.0813.

Thanks to its versatility and easy maintenance, tile flooring is a popular choice among offices, hospitals, schools, and many public as well as private facilities. Over time, however, tiles can become a different type of focal point in your ...

Thanks to its versatility and easy maintenance, tile flooring is a popular choice among offices, hospitals, schools, and many public as well as private facilities. Over time, however, tiles can become a different type of focal point in your business. Regular mopping can’t reach the dirt and grime that builds up in the grout, leaving old, worn out tiles that can significantly age your establishment.

You may be thinking that it is easier to replace those old tiles or simply get rid of tile altogether, but it is possible to restore them to their former glory! Renewing your tiles is a lot easier than you may think and can easily give an updated and clean look to your business.

Refinishing Tiles

If the glazing has worn off, or the tile is damaged beyond your ability to repair it, that’s okay! Sometimes, old tile needs to be refinished in order to give off its original luster. While this option is more expensive, a professional re-glazing beats the price of replacing old tiles. However, in many cases, professional refinishing is usually a last resort. Be sure to use these tactics before scheduling a professional appointment to save time and costly repairs.

Deep Cleaning Tiles

Surfaces can appear dull due to the buildup of residue over time. Use a degreaser and clean cloth to lift oils and loosen leftover grime. Once the tiles have been wiped down, it’s time to scrub. Use a soft brush or sponge along with soap and warm water to scrub off stubborn dirt. Be careful when using abrasive cleansers as you can damage the glaze on your tile.

Cleaning Grout

Oftentimes, tile can look worn down even after a deep cleaning. When this seems to be the case, it’s a good idea to turn your attention to the grout. As mentioned, grout is porous and will absorb liquids, leaving stains and discoloration that distracts from the beauty of your tile.

Careful is the name of the game when it comes to porous surfaces. Use a gentle cleaning product that is designed to restore grout or use a mixture of lemon juice and cream of tartar for a natural bleaching agent. You can grab a toothbrush for an easy application of whatever product you select.

Ways to Keep Your Tile Looking New

 As with most surfaces, tile accumulates a mixture of dirt, oil, and dust that can drastically change the appearance of your space. Whether it is being used for floors or countertops, it is best to follow these simple steps to maintain tile:

• Clean spills immediately. Don’t forget that grout is porous and will soak up liquids. Always read the labels to ensure a product can be used on tile and grout prior to use.
• Use placemats and rugs to prevent wear. For counters, use cutting boards and silicone mats when handling foods; for floors, use mats both internally and externally to prevent dirt and grime from being tracked inside.
• Deep Clean. Occasionally, you will need to deep clean the grout or surface of the tiles to maintain its beauty. Be sure to avoid abrasive cleansers and brushes.

Have Questions?

Lawton Brothers is here to help answer any questions you have about maintaining your tiles, or any other surfaces in your business. Try these easy fixes, and if you have any additional questions, give us a call at 800.432.0813.

As a business owner, keeping a clean environment has a huge impact on your employees and customers alike. Oftentimes, employees are required to help keep shared spaces clean. While this may seem like an easy out, employees may find ...

As a business owner, keeping a clean environment has a huge impact on your employees and customers alike. Oftentimes, employees are required to help keep shared spaces clean. While this may seem like an easy out, employees may find themselves at the mercy of other coworkers and conditions that they can’t control. That’s when it’s time to consider a commercial cleaning service.

Hiring a commercial cleaning service can alleviate the burden of maintaining a clean office space, not just for your employees, but for you as well.

Benefits of a Commercial Cleaning Service

By using a professional service, you can ensure greater productivity and satisfaction among employees. Not only will they appreciate the ability to focus solely on their duties and workspace, but the worry-free atmosphere will greatly increase office morale, not to mention employee health.

When it comes to cleaning, don’t cut corners. Professionals understand which products to use, when and how to clean, as well as the proper long-term maintenance. This, in addition to the reliability of a cleaning service, is easily worth the investment.

Choosing the Best Service

Typically, most cleaning companies will offer a general list of services including emptying trash, cleaning bathrooms, disinfecting and dusting surfaces, vacuuming carpets, restocking supplies, and deodorizing the space. When looking for a professional service, be sure to look at online reviews and use your network to find the best option.

Traversing the list of commercial cleaning companies can be a bit overwhelming. As you explore, consider your office size, your location, and the services you will need. Try to determine which features are most important and the approximate timeframe they will need to visit. When you’ve found your perfect cleaning company, be sure to start with a temporary contract to test the waters before jumping into a year-long contract.

When discussing options with various companies, we suggest ironing out these key details:

• 1. Cleaning supplies: Who is to provide the supplies? Are there any specific requirements for the products? How often will these be replaced? Will the crew bring supplies and tools with them, or will they need to be provided on site?
• 2. Cleaning schedule: How often will the crew come to the office? Are there specific days or holidays that they won’t be available?
• 3. Office access: Will someone let the crew into the building, or will they need a key/code to enter?
• 4. Before/After cleaning: Are there any items that need to be done prior to the arrival of the crew, such as emptying the fridge? Are there any items that the crew should do before leaving?

Try to be as detailed as possible to avoid any confusion or mishaps. 

Your Commercial Cleaning Needs

It can be confusing to navigate the commercial cleaning world. Let Lawton Brothers help make it a bit easier. As experts serving the Central Florida area since 1946, we have an extensive network of services and providers to ensure your business is in tip-top shape. Give us a call today to see how we can help at: 800.432.0813.

According to the Bureau of Labor Statistics, over 5,000 workers in the United States suffered fatal work injuries in 2018. With just a 2% increase since 2017, it is the highest number of fatal work injuries in the past decade. ...

According to the Bureau of Labor Statistics, over 5,000 workers in the United States suffered fatal work injuries in 2018. With just a 2% increase since 2017, it is the highest number of fatal work injuries in the past decade. Still, an even larger number of individuals, approximately 2.8 million, suffered nonfatal injuries in 2018. Of these 2.8 million injuries, over 27% occurred due to slips, trips, and falls.

You may be thinking that a slip, trip, or fall is something relatively easy to avoid, and you’d be right! Thankfully, there are a multitude of ways to avoid accidents and prevent missed work that are also relatively cheap.

The Important Difference Between Slips, Trips, & Falls

Slips, trips, and falls can affect anyone in the facility, regardless of responsibilities or title. When clutter and wet conditions are left unchecked, they can cause injury and even death, in serious cases. A slip can occur due to loss of balance or too little friction between your feet and the floor, like when you step into a puddle of water and lose your traction. Slips are more likely to occur when hurrying and not paying attention. This is also true for trips, as they occur when your foot gets caught on an object and you are moving with enough speed to be thrown off balance. In both scenarios, paying attention and moving cautiously is the easiest way to prevent injury.

When it comes to falls, it can be a bit trickier. A fall occurs when you move too far off your center of balance. These incidents account for more workplace fatalities than any other reason. As such, it’s important to identify potential hazards and ways to stay safe.

Tips to Stay Safe

If you see something that could cause a slip or trip, tell a supervisor immediately. When possible, clean up spills and slippery spaces using a clean cloth and an approved cleanser. Be sure to identify the liquid before attempting to clean it and place a caution sign until the mess can be taken care of.

Clear walkways, stairs, and lobbies of any tripping hazards, including cords, empty boxes, and trash. Where possible, minimize clutter and the potential for creating tripping hazards.

When using a ladder, make sure it opens fully, check that all pieces are locked into place, and that you are on a stable (non-slip) surface. Clean off the rungs/steps/feet of the ladder as needed and always check the load limit on the label to prevent mishaps.

Use mats and rugs to limit the dirt and grime that is being tracked through your facility. One or two mats can go a long way in preventing slips and falls, especially during rainier portions of the year.

Call us for a Free Audit!

Lawton Brothers provides targeted audits to ensure your cleaning program is the best it can be. We offer a variety of audits including floor care and matting surveys for free. We even offer training programs for your staff, so you don’t have to add another item to your to-do list. Give us a call today and let us provide a free audit for your facility at: 800.432.0813.

In a 2015 study by the CDC Foundation, over $200 billion is lost in productivity due to absenteeism annually. This is largely due to the high number of Americans who go to work while under the weather. In most ...

In a 2015 study by the CDC Foundation, over $200 billion is lost in productivity due to absenteeism annually. This is largely due to the high number of Americans who go to work while under the weather. In most cases, the CDC and other organizations recommend providing ample sick days and workplace contingencies to ensure work is completed in place of an absence. Even still, 54% of employees go to work when they are sick, not for lack of sick days, but because they feel like they have too much work to do. So how can we reduce illness and loss of productivity in the office? Cleanliness and awareness. 

Cleanliness

Your daily cleaning routine should include wiping down hot spots. Hot spots are areas that receive high traffic and a large amount of contact between people. Some great examples of office hot spots are the coffee maker, refrigerator, bathroom door handles, faucets, and light switches. Go over these spaces as often as needed with a disinfecting solution. Most often, the disinfectant will need to stand on the surface for a time before being wiped off, so always double-check the instructions or data sheet for information. 

Awareness

One major way to limit illness in the workplace is with information. Make sure employees understand the risks of the flu and other illnesses common in your area. Additionally, ensure staff is using proper wellness etiquette. This includes sneezing into elbows and washing hands with soap and water for 20 seconds. 

Consider placing signs in areas where people are likely to look to serve as a reminder. A friendly “Wash Your Hands” sign above the sink or light switch can encourage good habits. Additionally, requiring or urging sick employees to stay at home can drastically improve productivity and reduce illness. Furthermore, sick employees who stay home are also likely to get better faster than those that go to work. 

Finally, distance is key. If you believe someone is exhibiting symptoms of a cold or flu, try to avoid close contact with them. This includes sharing items such as phones, pens, or snacks. While this can be difficult in some situations, the recommended distance one should maintain from an ill party is 6 feet or more.

Have questions?

Whether you’re looking for a disinfectant or have questions about our equipment repair, Lawton Brothers is just a call away. As your go-to for commercial cleaning and janitorial products since 1946, we have nearly 5000 items stocked in four Central Florida warehouses for your convenience. Let us help with cleaning and training. Give us a call today at: 800.432.0813.

Laminate can be a great alternative to more expensive flooring options, such as hardwood and tile. The variability in style and price makes it an easy choice for many business owners and homeowners alike. However, without the proper upkeep, ...

Laminate can be a great alternative to more expensive flooring options, such as hardwood and tile. The variability in style and price makes it an easy choice for many business owners and homeowners alike. However, without the proper upkeep, the lifetime of your laminate may be shorter than expected. 

Though it may look similar, it is important to note that laminate cannot be treated like its counterparts. While hardwood floors can be refinished in the case of stains or other damage, damage to laminate is permanent. Thankfully, you can avoid pricey replacements with the proper cleaning and maintenance. 

Weekly Maintenance

Most laminate flooring comes with a protective seal to prevent wear and tear. In your daily cleaning routine, be sure to sweep your laminate floors with a soft bristle broom to keep the protective seal from being scratched off. That being said, it is also a good idea to set vacuums to a hard-floor setting, so the rotating brush does not spin and scratch the seal. 

Spaces with more traffic will need more attention. Consider adding a rug or entry mat to protect these areas and keep them looking new. 

Deep Cleaning

As with any other flooring, wipe up any spills as soon as you see them. Laminate is especially sensitive to water and other liquids. The longer it sits, the more likely the floor is to be permanently damaged. When it comes to mopping, using a microfiber mop with a minimum amount of water and/or cleanser is recommended. Be sure to use a cleanser that is specifically labeled for laminate floors. Other products can be too abrasive or cause streaking that can be difficult to remove. 

For a deeper clean, steam cleaning is a viable option. Even still, wipe the floor with a microfiber cloth afterward to ensure that no water or residue is left to dry on the surface. Steam cleaning should only be done once a month at most as consistent steam can cause the laminate to buckle. 

Protection

As mentioned previously, laminate can be scratched easily. Prevent scrapes by adding felt tips to the bottom of chair legs and other furniture that is often moved. If you plan on placing a rug on your laminate floor, place a slip guard underneath to keep the rug in place and avoid scratches. 

We want to ensure your laminate will be a cost-effective and long-lasting option for your floors. If you’re unsure about your current cleaning practices or which products to use, give us a call. At Lawton Brothers, one of our trained professionals will be happy to walk through a free cleaning audit with you and help answer any questions you have. We understand that it can be confusing to traverse the commercial cleaning world, so leave the tough stuff to us. Lawton Brothers has been serving the Central Florida business community for over 67 years, so you can have confidence in our expertise. Give us a call today and see how we can assist you: 800.432.0813.

The first step someone takes into your business can set the precedent for the relationships you cultivate with your customers. After all, first impressions are everything and the last thing you want is for their first step to be ...

The first step someone takes into your business can set the precedent for the relationships you cultivate with your customers. After all, first impressions are everything and the last thing you want is for their first step to be on a stain. We spend a large amount of our time inside our office or business premises. Due to the use we get out of these spaces, they can quickly become dirty and stained. Messes on floors are extraordinarily common – I’m sure we all remember the last time we spilled something on our own floor – but that doesn’t have to mean stains are just as common! With the correct knowledge and supplies, you can save your floors from those pesky accidents and ensure your facility is clean and welcoming to all. 

How Do Stains Work?

For starters, when the spill first takes place, immediately get to work. The difference between a spot and a stain is about 24 hours. Responding to the spot quickly can prevent a more permanent and challenging stain from appearing. Start by removing any excess substance and material left on the surface of the carpet. Be sure not to rub in or spread the mess around. Then, using an absorbent material, such as a cotton ball or paper towels, you can blot the spot to help lift liquids out of the carpet fibers. Continue to blot the carpet (replacing the absorbent material as needed) until no color or additional liquid turns up. Next, pour clean water onto the spot and repeat the blotting process. Once you’ve absorbed as much as possible, you can move on to specific treatment methods.

Most stains in carpet are caused by liquids that have soaked into the fibers and, oftentimes, into the carpet padding beneath and allowed to dry. This means that even when cleaned on the surface level, stains can seemingly reappear after multiple cleanings. When this occurs, it is vital to get to the base of the problem.

 10 Scariest Office Stains

1. Ink

   Unfortunately, ink stains are very formidable. As such, you will need a commercial cleaning agent or professional carpet cleaner to remove an ink stain.

2. Food Grease

   Lunch breaks and the occasional office pizza party can seem harmless until they give rise to unsightly grease stains. For these situations, immediately clear excess food and blot the stain with warm water and clear dish soap. The dish soap will loosen the grease and allow the stain to be lifted out.

3. Coffee

   Many of us enjoy a cup of coffee to start our day – and maybe a few more throughout the day to keep us going. Before long, coffee inevitably finds its way onto the floor and ends up as a stain in the conference room. To minimize staining, blot away with diluted white vinegar or use an approved carpet cleaner. 

4. Water

   Yes – water can stain! Watermarks can be caused by water spills that were left to soak into the carpet, so it is always important to absorb additional liquid no matter the color or smell of the substance. Typically, watermarks can only be completely cleared away with steam cleaning.

5. Chocolate

   With a variety of holidays around the corner, we are bound to indulge our sweet tooth. No need to worry about any tricks though – your treat can be cleaned off the carpet easily with water and a small bit of ammonia.

6. Gum

   While this isn’t as likely as some of our other candidates, it can be very difficult to persuade gum out of your flooring. Using ice cubes contained in a resealable bag, freeze the gum until it is hardened. While this may seem counterintuitive, it actually prevents the gum from sticking to other materials. Once frozen, scrape the gum away and dab the spot with warm water and dish liquid.

7. Mud

   This is one of the possible exceptions to the “clean immediately” rule. If you wait until the mud is dry, you can then vacuum it up to prevent spreading it or rubbing it into the carpet. Then you can proceed to clean it with your chosen carpet cleaner.

8. Oil-Based Products

   Use a spoon or other object to scrape off any remaining product. Using ammonia, lightly blot the spot with a towel. If the color does not begin to transfer, you will likely need a professional cleaner.

9. Blood and Other Bodily Fluids

   Accidents happen. Every facility gets the occasional nose-bleed, sick patron, or paper cut. Prevent the accidents from sticking around by using one cup of water with a tablespoon of ammonia.

10. Product Residue

    Many times, leftover product can build up in your carpet and leave behind a sticky residue that actually attracts dirt and dust rather than removing it. This can be solved with a proper steam cleaning to pull out any additional product. Always double-check your cleaning product instructions to avoid unnecessary product buildup.

    Although all of the above household items will generally work in a commercial facility do to OSHA Right to Know requirements you are better off using a commercial product that is properly labeled and has a Safety Data Sheet available. We recommend that you always use a very mild spotter like Lawton’s Freedom, Pro-Link’s General-Purpose Spotter, or Hillyard’s Spotter to remove the most common soils. If these products do not fully remove all of the soil or the spot has sat and become a stain, Lawton has a full line of specialty spotters that will safely remove the stain.

    As always, read chemical instructions before using and/or mixing any products. If you use ammonia on the carpet, be sure to fully absorb any additional chemical out of the carpet before placing another on top. Paying close attention to the types of chemicals you are using can help prevent illness and injury. 

    Need help? Don’t Be Scared!

    Lawton Brothers has been your local choice for janitorial products and services for over 67 years. We are always available to help answer any questions you have about your cleaning routine or services we can offer. If you need any assistance with cleaning a carpet stain, don’t hesitate to call us today at: 800.432.0813.

As the holiday season approaches, it is important to start preparing early on. With the influx of patrons out shopping and enjoying their free time with friends or family, now is the time to get a head start on ...

As the holiday season approaches, it is important to start preparing early on. With the influx of patrons out shopping and enjoying their free time with friends or family, now is the time to get a head start on planning your cleaning and safety efforts for the next few months. By getting started now, you can avoid any mishaps or last-minute preparations. Here are a few tips to help decrease the holiday stress for your business. 

Be Extra Kind to Your Floors

During the holiday and winter season, your floors endure a lot of traffic. It’s important to take extra care of them during this time to prevent above-average wear and tear. At entryways and exits, be sure to use matting and rugs to prevent slippage. This can also help prevent damage to your floors from items that would otherwise be tracked inside. Additionally, vacuum walkways and wax or polish your floors to maintain a long-time shine. 

Kill Germs to Avoid Illness

It’s no secret that colds are more common during the final months of the year. Especially this year, keeping germs at bay is essential. Set aside time to ensure that your employees understand how to prevent themselves from getting sick as well as customers. Provide training year-round on proper sanitization and disinfection, including high traffic areas and hot spots that deserve extra attention. 

Identify Any Special Cleaning Needs

Many businesses put up holiday decorations and celebrate throughout the season. Don’t forget to account for any damage or mess your decorations could make. If your office hosts a Christmas tree, you will likely have to take extra cleaning precautions to prevent pine needles from wandering around the facility. This goes the same for glittery pumpkins, fake snow, or any other holiday decorations. Where possible, make sure decorations are out of walkways and won’t inhibit safety. 

Increase Cleaning Regimens

As mentioned, the number of visitors to your facility will likely increase during the holidays. As this occurs, your business will become dirty much more quickly than other times of the year. Try to anticipate the number of guests in your facility on a daily basis and make note of high traffic time frames to determine when to clean. You will need to clean more frequently and more effectively to keep your business looking and running as usual. 

Holidays with Lawton Brothers

The increase in sales and traffic during the holidays gives you plenty to worry about as a business owner. Let us handle your holiday cleaning regimen! Give us a call for a free cleaning audit at: 800.432.0813.

When it comes to commercial cleaning, there are quite a few misconceptions about both cleaning methods and cleaning products. It can be confusing to navigate the commercial cleaning world without prior knowledge to assist your search for quality care. ...

When it comes to commercial cleaning, there are quite a few misconceptions about both cleaning methods and cleaning products. It can be confusing to navigate the commercial cleaning world without prior knowledge to assist your search for quality care. While all cleaning is in the same vein, commercial cleaning is an entirely different ballgame from household and residential cleaning. No need for concern, however; we have rounded up the five most common commercial cleaning myths to help save you the trouble of a cleaning mishap. 

MYTH: It Does Not Matter What Cleaning Products Are Used

We’re starting off with one of the most important myths. In actuality, the type of cleaning products to use in your facility is vital information to know. Many cleaners use harmful chemicals which can cause health problems and injury if used incorrectly. When choosing a cleaner, first make sure a chemical is intended to remove the type of soil you are trying to clean. Second, be sure to pay attention to the surface it is intended for, other products that can and cannot be used in conjunction, and proper usage of the chemical. Having trouble finding products that get the job done, while also staying in budget? Check out our chemicals catalog or give us a call! 

MYTH: Professional Help Is Not Necessary

Cleaning your office and business facility are a completely different ballgame than cleaning your home. While we understand the convenience of wanting to treat your business the same as your home, there are a variety of mistakes that can be made in doing so. If you aren’t sure your cleaning routine is up to par, give us a call. We’d be happy to walk through your regimen with you. 

MYTH: If It Smells ‘Clean’, It Must be Clean

Many people associate pleasant smells with cleanliness. In reality, if you can smell it, you’re likely breathing in VOCs (Volatile Organic Compounds). Deodorizers and fragrances can easily be used to mask the fact that a space is not effectively cleaned. The cleanest scent is odorless. 

MYTH: Bleach Cleans Everything

While bleach is effective for certain soils, it is not an all-purpose cleaning solution. It cannot completely remove dirt, germs, and microorganisms as effectively as disinfectants and sanitizers. Additionally, bleach is very reactive if it comes into contact with many other cleaning agents. As always, practice caution when using chemicals to avoid harmful chemical reactions. 

MYTH: Vacuuming Daily Damages Your Carpet

Many have the belief that vacuums pull out carpet fibers or otherwise cause damage to carpet the more often you use them. This is simply not the case. Vacuums work hard to remove dust, dirt, and other particles from your carpet to keep it looking and feeling like new. 

Have another question?

There are plenty of other common myths about commercial cleaning that we haven’t mentioned here, and it’s nearly impossible for you to know the truth to all of them. But you don’t have to worry, when Lawton Brothers is just a call away. Our trained professionals can help answer all your cleaning and janitorial questions at: 800.432.0813.

This year, the world was hit with a highly infectious disease, resulting in health organizations around the globe promoting cleaning practices to reduce infection rates. Since March of 2020, businesses and homes in the United States have been instructed ...

This year, the world was hit with a highly infectious disease, resulting in health organizations around the globe promoting cleaning practices to reduce infection rates. Since March of 2020, businesses and homes in the United States have been instructed of the importance of daily cleaning regimens, including sanitization and disinfection of surfaces. While many of us know it is important to both sanitize and disinfect, there is a huge gap in awareness of the difference between these products. 

Know the Difference

Cleaning refers to the removal of dust, debris, and dirt from a surface. It usually involves washing, rinsing, and/or scrubbing. This is the ‘physical dirt’ we typically see with our eyes, such as a liquid spill or debris from shoes.

Sanitizing is the reduction of bacteria on surfaces and in laundry. Typically, you can find the bacteria that a specific product targets by reading the product’s label.

Disinfecting destroys or inactivates both the bacteria and viruses on a product’s label on hard, nonporous surfaces.

Disinfecting hard, nonporous surfaces is one of the most effective ways of decreasing the spread of germs. To help prevent the spread of diseases, like Covid-19, it is important to regularly disinfect your facility. The most important difference between sanitizers and disinfectants is that EPA-approved sanitizers can only reduce bacteria, while disinfectants can reduce bacteria and viruses. Additionally, Disinfectants are only for use on hard, nonporous surfaces; therefore, you will never disinfect carpets, chairs, or clothing.

When Should I Disinfect?

While infection rates are still fairly high in the United States, the CDC is continuing to recommend daily disinfection of facilities open to the public. It is best to disinfect frequently touched surfaces, including tables, door handles, light switches, bathrooms, and chairs, especially between customers. Common surfaces should be disinfected at a frequency that relates to the volume of customers, at the very least every four hours.

How to Disinfect

Before beginning your cleaning and disinfection process, be sure to read all product labels and use adequate protection. Most often, you will need to clean a surface prior to disinfection or sanitization. For all cleaning purposes, be sure to wear gloves, a mask, and additional protective equipment as needed, and always wash your hands (and other exposure points) after use.

Looking for a disinfectant for use against Covid-19? Click here.

Check what concentration level the product is, what its intended application is, and the wet contact time required. It is important to note that the product will not work as intended if the disinfectant is wiped off the surface too soon. Allow the product to completely air dry or wipe with water, as directed on the label.

Hillyard Disinfectants

QT Plus Disinfectant Cleaner - 3 minute kill time

Re-Juv-Nal Disinfectant Cleaner - 10 minute kill time

Vital Oxide Ultra Safe Disinfectant

Need help?

We understand how confusing the world of cleaning can be. That’s why we are committed to assisting our businesses and families in Central Florida. Still unsure about your chemicals? With over 67 years of experience in the cleaning industry, we’ve got the answers to your questions. Give Lawton Brothers a call today at: 800.432.0813.

Checklist and guidelines for sanitization and disinfection. Very easy to read and follow. From the Washington Health Care Association.

This year, the world was swept with fear and pandemic. Since the beginning of the outbreak in the United States, the CDC has been regularly monitoring the situation and making updates to policies as needed. To assist employers in ...

This year, the world was swept with fear and pandemic. Since the beginning of the outbreak in the United States, the CDC has been regularly monitoring the situation and making updates to policies as needed. To assist employers in slowing the spread of Covid-19 lowering the impact in their workplace, the CDC released the Resuming Business Toolkit.

The first step in reopening is preparedness. Consider assessing the facility to identify potential hazards, place signs to remind employees and visitors of precautions, as well as maintaining social distancing guidelines. While the guidelines for social distancing are the same for restaurants and schools alike, the actual implementation looks different for each business. 

It is extremely important to mitigate exposure and transfer of germs. As such, it is a great exercise to run through the actions a customer or visitor would likely take. Make note of any places or objects that are touched and attempt to design a flow through your facility. For example: labeling one door for entrance only and the other for exit only can help cut down on how many germs are passed through each door handle. 

Don’t Forget

When putting practices into place, it is important to remember the Guidelines for Opening up Florida. Following these steps can help reduce the risk of contracting Covid-19. Most of the steps listed above can be easily implemented with little to no cost to employers. For a full prevention checklist specific for your business, visit the Maine Department of Economic & Community Development here. Additionally, the Orange County Government has established grants to help support residents and businesses in Central Florida as part of the federal CARES Act. 

• Develop a cleaning and disinfecting plan. Clean and disinfect frequently touched objects and surfaces at least twice per day, more frequently as needed.
• Maintain a minimum of 6 feet from others. Avoid allowing large gatherings of people inside or outside of your business and require all visitors to wear face coverings.
• Use signs, tape marks, visual cues, and physical barriers to maintain appropriate distancing and remind visitors of proper safety precautions.
• Plan to conduct health checks with either symptom or temperature screenings.
• Develop a plan for employees who either become sick at work or are confirmed to be sick. This includes enhanced cleaning regimens and coverage for employee absences.
• Where possible, allow employees to work remotely and limit travel. Additionally, improving building ventilation or opening windows can provide additional protection.

   

  What’s Florida’s Plan for Re-opening?

  Safety is our First Priority

  We understand how important it is to keep your loved ones and your community safe. That’s why Lawton Brothers is committed to providing an array of services at a distance. Give us a call today and let us help build your cleaning regimen at 800.432.0813. Business Toolkit 

• Related Links:       

  Resuming Business Toolkit: https://www.cdc.gov/coronavirus/2019-ncov/downloads/community/Resuming-Business-Toolkit.pdf

  OSHA Guidelines on Preparing for COVID-19: https://www.osha.gov/Publications/OSHA3990.pdf

Amidst concerns of Covid-19, many parents, students, and teachers are uncertain of the safety of going back to school. However, as the United States plans to start the 2020 school year, it is undoubtedly important to cover daily cleaning ...

Amidst concerns of Covid-19, many parents, students, and teachers are uncertain of the safety of going back to school. However, as the United States plans to start the 2020 school year, it is undoubtedly important to cover daily cleaning regimens and practices for school janitors.

It is known that corona viruses can live up to several days on hard surfaces. Therefore, it is vital to clean and disinfect frequency areas. Frequency areas are surfaces that are frequently touched and are more likely to be contaminated. These areas should be disinfected at least daily. This includes doorknobs, handrails, lockers, desks, faucet handles, and even computer keyboards. Follow standard procedures for routine cleaning and disinfection, with immediate cleaning of objects or surfaces that are visibly unclean. Routine cleaning and special disinfecting processes can irritate eyes, noses, throats, and skin, so be sure to always follow suggested precautions and use protective equipment.

When using an EPA-registered disinfectant, pay close attention to the wet or dwell time. This refers to the amount of time the product must remain on a surface for it to properly remove bacteria and viruses. Some products can function as both a cleaner and disinfectant – however, there may be a varied procedure for the two uses.

          Important Precautions

• Do not clean with dry dusting or sweeping as this can create aerosols. Instead, use damp cleaning methods. Washing surfaces with soap and water is a simple way of cleaning surfaces before disinfection for Covid-19.
• Change wet cleaning materials such as mops and rags frequently. Where possible, use disposable items and work from areas of low frequency to those with higher levels of contamination.
• Clean, disinfect, and dry your cleaning equipment after each use. This will prevent you from spreading the virus onto other surfaces.
• Wash hands thoroughly with soap and water after each work session.

   

  School Disinfection by Location

• Restrooms/Locker Rooms: doorknobs/handles, light switches, paper towel dispenser and/or air dryer, faucet handles, toilet and urinal levers, partitions, and any additional items as identified by your local authorities.
• Cafeteria: Refrigerator door handles, microwave door handle and keypad, table tops, door handles, light switches, vending machines (buttons and retrieval area), drinking fountain.
• Classrooms/Office Spaces:  Doorknobs, light switches, faucets and lab areas, telephones, keyboards, copiers, desks, and other frequently touched items.
• Other Important Locations: Elevator buttons (inside and on each level outside the doors), stairway handrails, drinking fountains, vehicle steering wheels, dashboard controls, PA system, etc.

  If you are uncertain of places you may be missing, ask your teachers and other school staff to fill out a survey of their frequently touched items and places of concern. As always, talk to your principal or other school authority to officially put cleaning regimens into place.

   Let Us Build a Cleaning Regimen

  As we all navigate through the pandemic, Lawton Brothers is here to help. Whether you’re looking for new products to help keep your business clean or you’re hoping to create a new cleaning regimen, give us a call! We conduct cleaning audits, rent service equipment, and even provide training. Let us focus on cleanliness so you can focus on the safety and wellbeing of your students. Give us a call today: 800.432.0813.

As health and green living have been at the forefront of innovation in recent years, the EPA continues to expand the list of Safer Chemicals. Products with the Safer Choice label allow consumers the option to purchase safer chemical ingredients ...

As health and green living have been at the forefront of innovation in recent years, the EPA continues to expand the list of Safer Chemicals. Products with the Safer Choice label allow consumers the option to purchase safer chemical ingredients without the sacrifice of quality or performance. Currently, there are more than 2,000 products that currently qualify as a Safer Choice – and more are added every year. 

What Makes a “Safer” Chemical?

Upon submitting a product to the EPA, the applicant must provide the complete formula (regardless of percentage, and inclusive of residuals) along with the function of each ingredient, a Material Safety Data Sheet (MSDS), effective use concentrations, product performance data, and a variety of other information about the chemical. Throughout the certification process, there are product requirements, component-specific requirements, and profiler requirements that all must be met. These requirements may change depending on the use of the product; however, one main requirement is seen in all Safer Choice products – biodegradation. This means that a product doesn’t accumulate and breaks down by itself naturally over time. Products that are less likely to pass are those this test are those with high acute or chronic aquatic toxicity and/or a slow rate of biodegradation (more than 28 days). 

Recently, the EPA approved eight new chemical ingredients for inclusion in the list. The newest ingredients were submitted by the American Cleaning Institute (ACI) in May of this year. The inclusion of these ingredients marks the first time the EPA has approved a chemical that was submitted by a non-manufacturer. Though this is an exciting first (particularly for ACI), it certainly won’t be the last! 

Why Should I Choose Safer Chemicals?

As a business owner, using EPA Safer Choice Chemicals can show your community and customers that you not only care about their safety and satisfaction, but the environment as well. Furthermore, the most effective way to eliminate/reduce health incidents in the workplace is by starting at the source. Unlike other strategies, using Safer Choices can avoid exposure to harmful materials entirely. 

In the United States, it is estimated that more than 190,000 illnesses and 50,000 deaths occur annually as the cause of chemicals. Replacing known hazardous chemicals with safer alternatives can help reduce these numbers and keep your employees safe. 

How Do I Find Safer Choices?

Safer Chemicals are easily recognizable by their EPA Safer Choice label. Additionally, the EPA has a full list on their website where visitors can search for certified products by name, use, and even the type of product: https://www.epa.gov/saferchoice/products.

 Still unsure about your chemicals? Lawton Brothers offers Green Cleaning audits as well as a variety of green products and safer choice chemicals. Give us a call today: 800.432.0813.

Your restroom is an integral part of your business for more reasons than you might think. In a 2019 poll conducted by Bradley Corp., 80% of American adults regularly use public restrooms. Some adults, about 27% of them, use ...

Your restroom is an integral part of your business for more reasons than you might think. In a 2019 poll conducted by Bradley Corp., 80% of American adults regularly use public restrooms. Some adults, about 27% of them, use these restrooms to check their appearance, blow their nose, or even avoid an uncomfortable interaction. Regardless of the reason for entering the bathroom, however, 64% of consumers said they “make a conscious decision to choose a business based on the fact that it has clean, well-maintained restrooms.” Not only that, but 55% are also unlikely to even return to a business following a bad restroom experience. That means taking care of your bathroom (or not doing so) can have a catastrophic impact on your business and sales. 

We’ve all been there: in a restroom with wet floors, unflushed toilets, empty paper towel dispensers, and overflowing trashcans. Unsurprisingly, approximately 70% of adults in the United States have had an unpleasant restroom experience. So how do we ensure that our restrooms are producing 30% of satisfied customers? We look at bad bathrooms. 

Bad Bathrooms

In just four years, the number of users who report having a negative public restroom experience increased by 19%. Most concerns cited by users fell into one of two categories: cleanliness and safety. Cleanliness makes a space more welcoming and, in itself, implies safety and wellbeing. However, there is a myriad of factors that can negatively influence your customers’ perception and whether they return. 

In fact, this is so important to consumers that a website exists solely for the purpose of identifying the best (and worst) public restrooms. On ToiletInspector.com, users can upload pictures, descriptions, locations, and even assign a star-rating to a restroom. And while this site is not popular (yet), it highlights the potential for improvement in our spaces. In breaking down Toilet Inspector’s review system, we can see categories that are the most important to success.

• How does the bathroom smell?
  • Regardless of how often the bathroom is cleaned, the smell of a bathroom can be a large indicator to customers that the establishment is not up to par.
• Were the toilets clean? Did they work?
  • This seems like a no-brainer to most of us. The bare necessity is working-condition utilities. However, without routine cleanings and check ups throughout the day, the toilets can fall into dire conditions quickly. This includes restocking toilet paper, emptying feminine product trash cans, and keeping sensors/handles clean and responsive.
• Were floors dry and maintained?
  • Make sure floors remain free of clutter and free of water. Reduce clutter and misplaced items by placing trashcans closely to sinks, toilets, and paper towel dispensers. Additionally, prevent water from building up on the floors by ensuring all hand drying options are in working condition and are near the washing stations. In areas of habitual water buildup, consider buying a mat to increase safety and increasing cleaning regimens.
• Could you wash your hands?
  • Touchless fixtures, adequate water flow/temp, and full soap dispensers are paramount to a clean bathroom. The last act before a customer leaves the toilet is washing their hands. In the worst-case scenario, customers look to the sink as a saving grace. In the best-case scenario, it finalizes their opinion of you as a ‘good business’ and you have someone who is happy to return.

In reality, going to the bathroom in a public space is its own experience. Teenage girls walk each other to the restroom and gossip; an office worker decides to take a small break in the bathroom during lunch; a mother and her son are potty training. With all the possibilities for your bathroom, you want to ensure that your space is ready for the challenge.

Let Us Help You

Your bathroom can make or break a customer. Whether you need to rent a floor device or are hoping to reinvent your cleaning regimen, give Lawton Brothers a call. With over 67 years of experience in janitorial services, products, and equipment, we’re the experts in our business. Give us a call today at 800.432.0813. Call today for a quote, consultation, or even just a Q&A.