The Importance of Touchpoint Cleaning in Reducing Illnesses in the Workplace

In today’s work environment, keeping employees healthy isn’t just about providing hand sanitizer at the entrance — it requires a strategic cleaning approach focused on high-touch surfaces. Touchpoint cleaning plays a crucial role in minimizing the spread of germs and reducing workplace illnesses. Let’s explore why this method is essential and how businesses can effectively implement it.

What Is Touchpoint Cleaning?

Touchpoint cleaning involves the routine disinfection of surfaces that are frequently touched by multiple people throughout the day. These high-contact areas act as hotspots for germs, making them a primary source of cross-contamination. Common touchpoints include:

• Door handles and push plates
• Light switches
• Elevator buttons
• Shared office equipment (keyboards, phones, printers)
• Breakroom appliances (microwave handles, refrigerator doors)
• Restroom fixtures (faucets, toilet flush handles, paper towel dispensers)

Lawton Bros Tip: Identify and list all touchpoints specific to your workplace so no surface is overlooked.

Why Is Touchpoint Cleaning So Important?

Failing to clean high-touch areas regularly can lead to the rapid spread of bacteria and viruses, increasing the risk of employee illnesses. This can result in:

• Increased absenteeism: Sick days cost businesses time and money, disrupting workflow and productivity.
• Lower employee morale: A workplace perceived as unsanitary can cause staff to feel unsafe or uncomfortable.
• Damage to reputation: Clients or visitors noticing poor hygiene practices may lose confidence in your business.

By prioritizing touchpoint cleaning, companies create a healthier work environment, reducing the spread of colds, flu, and other contagious illnesses.

How to Implement an Effective Touchpoint Cleaning Program

A successful touchpoint cleaning program goes beyond wiping surfaces sporadically. Here’s how to develop a thorough plan:

1. Conduct a Risk Assessment:
• Identify high-traffic areas and commonly touched surfaces.
• Determine how often each touchpoint needs to be cleaned — hourly, daily, or weekly — based on usage.
2. Use the Right Cleaning Products:
• Select EPA-approved disinfectants proven to kill bacteria and viruses.
• Ensure products are safe for specific surfaces (electronics, metal, wood, etc.) to prevent damage.
3. Establish a Cleaning Schedule:
• Create a clear timetable, assigning staff to clean designated touchpoints.
• Increase frequency during flu season or in the wake of a contagious outbreak.
4. Train Your Team:
• Educate employees on proper disinfecting techniques and product usage.
• Reinforce the importance of personal hygiene (handwashing, covering coughs) alongside surface cleaning.

Lawton Bros Tip: Implement a color-coded cloth system — one color for restrooms, another for kitchen areas, and a third for general office spaces — to prevent cross-contamination.

Monitoring and Continuous Improvement

Cleaning programs shouldn’t be static. Regularly evaluate the effectiveness of your touchpoint cleaning strategy by:

• Gathering feedback: Ask employees if they notice areas being neglected.
• Auditing practices: Inspect cleaning logs and ensure staff follow protocols.
• Adjusting schedules: Increase cleaning frequency during peak illness seasons.

Lawton Bros Tip: Introduce signage reminding staff and visitors of your commitment to cleanliness — it builds confidence and encourages shared responsibility.

Touchpoint cleaning is a simple yet powerful way to safeguard workplace health. By creating a strategic plan, using the right tools, and training your team, you can reduce illness-related absences and foster a safer, more productive work environment.

Looking for professional-grade cleaning solutions and expert advice? Contact Lawton Bros today — we’re here to help you create a healthier workplace.